You can reach our support team by either using the chat to your left or by filling out the form below. You can also reach us by phone weekdays from 9 am to 5 pm at our head office in Düsseldorf.
After you have filled out the form and sent it to us, your request will be assigned to one of our experts. In order to restore your productivity as quickly as possible, the expert will not contact you again until further information is needed or the problem has been solved. We will process your request as quickly as possible. If the issue needs more time to be solved, we will inform but not later than 12 hours from your initial notification.